Services

Smart Consulting

Smart Consulting

  • Every digital transformation begins with a strategic decision. At Smart, we help your company understand where it is today and where it wants to go. We show how Microsoft technology can be the path to get there—delivering it with security, scalability, and clear returns.

    How does Smart’s strategic consulting work?

    We start with a comprehensive diagnosis of your operations. Then, we conduct deep-dive sessions with the involved departments. Based on your goals, we design a transformation plan using Microsoft solutions tailored to your goals.

    My company already uses Microsoft. Does it still make sense?

    Yes. Our consulting service evaluates your current usage. We focus on optimizing investments, integrating solutions, and generating more value from the tools you already have.

    Who should take part in the consulting process?

    We involve leaders, business areas, and IT teams. This ensures the plan reflects the priorities of the entire company—not just a single department.

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  • When it comes to technology, every project is unique. That’s why at Smart, we design, implement, and evolve tailor-made Microsoft solutions—focused on your reality, your goals, and delivering real value.

    What kind of projects does Smart deliver?

    We implement Microsoft solutions such as Dynamics 365, Power Platform, Copilot, and Azure. We develop automations, integrations, applications, and on-demand enhancements.

    How does Smart’s project model work?

    We use agile methodologies, with sprints, iterative deliveries, and strong client collaboration—ensuring predictability, engagement, and visibility at every stage.

    Do you work on new projects or just improvements?

    Both. We handle full implementations and enhancements of existing solutions, always focused on what the business needs at that moment.

    Saiba mais

  • After implementation, ensuring the continuity, stability, and evolution of the solution is essential. With our dedicated support and sustainment team, your company gains agility, security, and a skilled team ready to keep up with business changes.

    Does Smart provide both technical and functional support?

    Yes. We handle both technical incident resolution and functional support for questions and improvements related to the Microsoft solutions your company uses.

    Is support offered by the hour or through a contract?

    We offer both models: contract-based (with SLA and queue management) and on-demand, with monthly hour packages or ad-hoc requests—always with control and predictability.

    Does the service cover all Microsoft solutions?

    Yes. Our support covers Dynamics 365, Power Platform, Copilot, Azure, and integrations with other tools.

    Saiba mais

  • Technology only creates value when people know how to use it. That’s why our training programs are hands-on, focused on day-to-day operations, and tailored to each team’s reality—with content 100% aligned with the Microsoft ecosystem.

    Are the training programs standardized or customized?

    Our content is always adapted to the company’s context, with practical examples and accessible language. We also create exclusive learning paths when needed.

    Does Smart offer training for both users and IT teams?

    Yes. We train everyone—from operational users to technical teams and leaders—always focusing on autonomy, governance, and real-world application of Microsoft solutions.

    Do you provide post-project training?

    Yes. Many of our clients include training as part of the support phase or to help drive adoption of newly implemented solutions.

    Saiba mais

Every digital transformation begins with a strategic decision. At Smart, we help your company understand where it is today and where it wants to go. We show how Microsoft technology can be the path to get there—delivering it with security, scalability, and clear returns.

Saiba mais
How does Smart’s strategic consulting work?

We start with a comprehensive diagnosis of your operations. Then, we conduct deep-dive sessions with the involved departments. Based on your goals, we design a transformation plan using Microsoft solutions tailored to your goals.

My company already uses Microsoft. Does it still make sense?

Yes. Our consulting service evaluates your current usage. We focus on optimizing investments, integrating solutions, and generating more value from the tools you already have.

Who should take part in the consulting process?

We involve leaders, business areas, and IT teams. This ensures the plan reflects the priorities of the entire company—not just a single department.

When it comes to technology, every project is unique. That’s why at Smart, we design, implement, and evolve tailor-made Microsoft solutions—focused on your reality, your goals, and delivering real value.

Saiba mais
What kind of projects does Smart deliver?

We implement Microsoft solutions such as Dynamics 365, Power Platform, Copilot, and Azure. We develop automations, integrations, applications, and on-demand enhancements.

How does Smart’s project model work?

We use agile methodologies, with sprints, iterative deliveries, and strong client collaboration—ensuring predictability, engagement, and visibility at every stage.

Do you work on new projects or just improvements?

Both. We handle full implementations and enhancements of existing solutions, always focused on what the business needs at that moment.

After implementation, ensuring the continuity, stability, and evolution of the solution is essential. With our dedicated support and sustainment team, your company gains agility, security, and a skilled team ready to keep up with business changes.

Saiba mais
Does Smart provide both technical and functional support?

Yes. We handle both technical incident resolution and functional support for questions and improvements related to the Microsoft solutions your company uses.

Is support offered by the hour or through a contract?

We offer both models: contract-based (with SLA and queue management) and on-demand, with monthly hour packages or ad-hoc requests—always with control and predictability.

Does the service cover all Microsoft solutions?

Yes. Our support covers Dynamics 365, Power Platform, Copilot, Azure, and integrations with other tools.

Technology only creates value when people know how to use it. That’s why our training programs are hands-on, focused on day-to-day operations, and tailored to each team’s reality—with content 100% aligned with the Microsoft ecosystem.

Saiba mais
Are the training programs standardized or customized?

Our content is always adapted to the company’s context, with practical examples and accessible language. We also create exclusive learning paths when needed.

Does Smart offer training for both users and IT teams?

Yes. We train everyone—from operational users to technical teams and leaders—always focusing on autonomy, governance, and real-world application of Microsoft solutions.

Do you provide post-project training?

Yes. Many of our clients include training as part of the support phase or to help drive adoption of newly implemented solutions.

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