How Rio Bravo reduced Come-Cotas processing time by 62.5% with Microsoft Dynamics and Smart Consulting
In the financial sector, where every second counts and transparency is essential, Rio Bravo Investimentos faced a common — yet critical — challenge: the manual processing of come-cotas, a semiannual event related to fund taxation in Brazil.
What used to take an entire workday, with high operational risk, is now completed in just three hours, with much more security and predictability. This transformation was only possible thanks to the combination of Microsoft Dynamics technology and the expertise of Smart Consulting, our trusted innovation partner for financial institutions.
The challenge: bureaucracy, complexity, and risk
The come-cotas requires absolute precision, but was carried out manually, with calculations in Excel, prone to errors and rework. The team lost productivity and faced increasing pressure to maintain the reliability of information provided to investors.
Additionally, there were delays in publishing quota values, directly impacting the customer experience and creating extra effort for the IT team.
The solution: intelligent automation with Dynamics
Rio Bravo had already partnered with Smart since 2010. With a project led by Michel Ruiz da Silva (Middle Office Manager), we redesigned the process using Microsoft Dynamics 365, eliminating the need for manual spreadsheets and creating a secure, automated workflow.
As a result, the process execution time dropped from one day to just three hours — a 62.5% reduction.
“The 'come-cotas' was a traumatic process done manually. Today, with the implemented solution, we can complete it in about 3 hours. Currently, only we have this solution,” highlights Leonardo Oliveira, IT Coordinator at Rio Bravo.
Real-time transparency with the new Share Dashboard
A second solution was also developed: a Share Dashboard that automatically updates data and ensures immediate visibility for investors. Communication with the public was enhanced through automatic alerts, reinforcing trust and improving user experience.
Achieved results
-
62.5% reduction in come-cotas processing time
-
Real-time information available to investors and distributors
-
Significant improvement in operational efficiency
-
Automated and more transparent communication with the market
-
Technological infrastructure evolution and data integration
The implementation took about a year, including analysis, design, development, and testing phases. With visible results, Rio Bravo continues to advance with new integration and automation initiatives.
Smart Consulting’s contribution
Smart Consulting specializes in strategic projects using Microsoft technologies, with a focus on Dynamics 365, Power Platform, and Data & AI solutions. For Rio Bravo, we delivered a tailor-made solution that balanced implementation speed with reliability and compliance.
With over 20 years of experience, we help companies overcome real challenges with accessible technology, business vision, and a results-driven approach.
Transform your critical processes with technology that delivers results
Contact our specialists and discover how we can accelerate your results with customized, high-impact solutions.