Explore the most frequently asked questions about solutions for Education.
By unifying communication channels and automating interactions, your institution can provide faster responses, personalized follow-up, and a direct connection with students throughout their journey.
Yes. We use Dynamics 365 Sales and Customer Service to integrate academic, financial, and relationship data into a single, unified student view.
Absolutely. With Dynamics 365 Customer Insights, you can create automated recruitment and retention journeys based on student behavior and preferences.
Using Microsoft Copilot integrated with chatbots and virtual agents, you can offer proactive, humanized support 24/7 through the channels students use most.
These are the most commonly used. For other needs, please request a consultation.
Create internal apps, automate administrative tasks, and make data-driven decisions — all with agility and control.
Manage student relationships from recruitment to support, with a 360º view, complete history, and integration across academic and financial departments.
Automate campaigns, personalize communications, and anticipate behaviors using data and intelligence integrated into the student lifecycle.
Increase support and service efficiency with AI applied to daily operations. Create personalized experiences with chatbots, agents, and trained Copilots.
Integrated student journey: Unify academic, financial, and relationship data in one place, tracking each phase of the student experience with clarity and agility.
Automated recruitment and retention campaigns: With Customer Insights, deliver personalized actions based on each student’s profile and behavior.
Intelligent assistants with AI: Use Copilot and custom agents to answer questions, guide students through processes, and reduce the volume of support requests.
Real-time dashboards with Power BI: Visualize indicators such as dropout rates, engagement, satisfaction, and academic performance to support data-driven decisions.
Business intelligence through centralized relationship data, enabling more relevant insights with Artificial Intelligence.
Integrated multichannel support: Centralize emails, forms, and SMS into a single interface with complete history and automated workflows based on user profiles.
Talk to our specialists and discover how we can transform your business.
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